Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-san-juan-texas.primarycareaid.com (hereafter referred to as “In-home Aide for Elderly San Juan Texas,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data we receive from our users in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://in-home-aide-for-elderly-san-juan-texas.primarycareaid.com
  2. Any mobile applications or services we offer
  3. Online forms and registration processes
  4. Email communications, newsletters, and marketing campaigns
  5. Social media platforms managed by us

Please note that this policy does not cover third-party websites or services linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This Policy describes how we handle your personal information when:

  1. You use our applications and services as an authorized user
  2. You visit our websites linked to this Privacy Statement
  3. We communicate with you via email, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: This includes usernames, passwords, and account settings.
  • Payment Information: Details related to your payment methods used on our platform.
  • Financial Information: Transaction records and financial data linked to your use of our services.
  • Purchase Information: Items you buy from us and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our apps.
  • Location Data: Geolocation information provided by your browser or device.
  • Feedback: Comments, reviews, and responses you share with our team.
  • Social Media Information: Publicly available data from social media platforms when users interact with our content.
  • Product Information: Details about products or services you show interest in or purchase.

We collect this data through direct user input, interactions with our digital services, and automated tracking technologies. Additionally, third parties may share personal data with us, but they are responsible for their data handling practices, as outlined in their privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics on website usage. Cookies are classified into:

  1. Strictly Necessary: Essential for navigation and functionality of our platform.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking aggregated data for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the retention period expires or when no longer needed for the specified purpose, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage
  • Engaging secure third-party processing partners
  • Regular system updates and patches to address security vulnerabilities

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect or store personal data from children.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and request copies of your data
  • Rectification or erasure of inaccurate or incomplete data
  • Restriction or objection to the processing of your data
  • Data portability, allowing you to transfer data from our systems
  • The right not to be subjected to automated decision-making or profiling

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any queries related to privacy, data requests, unsubscribe requests, or feedback, please contact us:

  • Email: contact@in-home-aide-for-elderly-san-juan-texas.primarycareaid.com
  • Postal Mail: [Our Physical Address]